24 Hour Monitoring

For Speed

In a true emergency, response time is critical. Our professional dispatchers are trained to act quickly with precision and confidence whenever our central monitoring station receives an alarm signal.

Whether your alarm self-activates or you initiate the call for help, they follow strict alarm procedures to verify your alarm signal and situation. Within seconds after your signal the appropriate police, fire, medical or other authorities are dispatched to your home.

For Accuracy

To ensure an accurate response, specially designed automated alarm monitoring equipment accurately interprets and records each signal received.

Our operators can then access the confidential account information we maintain for customers, enabling us to relay vital facts to authorities including the nature of the emergency and any special information regarding the alarm.

For Reliability

Our quality and performance meets Underwriters Laboratories' strict requirements for UL® Listing. This ensures we consistently comply with UL's standards for response time, staffing requirements, automated record keeping, computerized alarm response procedures and around the clock monitoring. UL Listing means we also maintain the latest monitoring capabilities - with backup power and communication systems for prompt response even in a total power failure.

For Service

We employ trained professionals and a sophisticated communication system for the fast, reliable response you expect from your monitoring service - 24 hours a day, 365 days per year. Regular on-going training ensures that our staff stays current with industry innovations, technical advancements and security procedures. In addition, our Customer Service Center provides personalized attention whenever you need assistance with your monitoring service.